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(Click for frequent words.) 63 customer centric 55 Customer Centricity 54 Customer centricity 54 customer satisfaction 53 verticalisation 52 Customer Experience 52 operational excellence 50 BI DW 50 customer loyalty 50 intrapreneurship 49 Shopper Marketing 49 Adaptive Enterprise 49 Smarter Planet initiative 48 Smarter Retailing 48 Customer Loyalty 48 nextGEN 48 continuous improvement 48 Customer 48 Operational Excellence 48 Duncan Angove Senior 48 value proposition 47 remerchandising 47 balanced scorecard 47 Management BSM 47 eBECS 47 clienteling 47 CRM 46 Experience Certainty 46 customer 46 demonstrable ROI 46 Sword Ciboodle 46 Microsoft Smarter Retailing 46 Astute Solutions 46 oriented architecture 46 Customer Responsiveness 46 oriented architecture SOA 46 verticalization 46 Bluespring 46 operational efficiency 46 Tesco HSC 46 touchpoint 45 SaaS BI 45 Customer Engagement 45 quantifiable metrics 45 HCLT 45 scorecarding 45 ABRL 45 BPM 45 executional excellence 45 CPG marketers 45 Redtag 45 EDLP 45 profitability 45 Business Process 45 Satmetrix 45 KPIs 45 CPFR 45 BPaaS 45 localized assortments 45 Corporate Social Responsibility 44 nGen Knowledgebase 44 Profitbase 44 cloud computing 44 VeraCentra 44 Service Oriented Architecture 44 Customer Focused 44 BPTS 44 data warehousing 44 Arussy 44 ROI 44 EITM 44 Customer Insights 44 Expertus 44 co opetition 44 RedPrairie Workforce Management 44 maximizing ROI 44 multisourcing 44 Customer Centric 44 glocalization 44 UST Global 44 SaaS 44 Flypp 44 CPG manufacturers 44 Merchandise Optimization 44 competitively differentiated 44 RedPrairie Execution Management 44 multichannel 43 referenceability 43 mySAP CRM 43 nontechnology 43 Employee Engagement 43 etailing 43 ITIL framework 43 HP Adaptive 43 Skelta BPM 43 Envysion Video 43 Customer Centric Retailing 43 componentised 43 Retaligent 43 SunTec 43 Amae CI Suite 43 Comtrust 43 key differentiators 43 Markdown Optimization 43 OSS BSS 43 Macy localization 43 Customer Intimacy 43 ITSMA 43 PFresh 43 unwired enterprise 43 Netezza appliance 43 monobrand 43 innovation 43 Customer Experience Management 43 SuccessFactors BizX 43 Intelligence Competency 43 Data Warehousing 43 ECI 1Net framework 43 Customer Advocacy 43 Operational BI 43 Ecometry 43 Piramyd 43 Laabh 43 Triversity 43 investment ROMI 43 Quiksilver Rossignol Group 43 iLink Systems 42 strategy GlobalData summarization 42 Bonmarché 42 Packaging Scorecard 42 Teradata Warehouse 42 renna 42 BI implementations 42 IBM autonomic computing 42 VivaKi Nerve Center 42 iCFD 42 Connect3 42 BizX Suite 42 Solution Frameworks 42 Six Sigma methodologies 42 Saba OnDemand 42 Danube Buildmart 42 Dynamic Warehousing 42 CitiDirect BE 42 Synchronoss enables 42 Morris Panner CEO 42 siled 42 Customer Segmentation 42 Birlasoft 42 SBUs 42 Lepsinger 42 entrepreneurial mindset 42 Ascendum 42 NICE Interaction Analytics 42 customer touchpoints 42 Customer Delight 42 SPSS predictive analytics 42 performance indicators KPI 42 Lovemarks 42 quantifiable ROI 42 Yuchun Lee CEO 42 andcustomer 42 Webify 42 SOA implementations 42 operational efficiencies 42 QFBA 42 key differentiator 42 Inductis 42 MarketingCentral 42 HomeServe dedicates itself 42 User friendliness 42 ITSM 42 PilotWorks 42 enables CSPs 42 Clinger Cohen 42 Oracle Accelerate 42 Epiphany Interaction Advisor 42 CRM implementations 42 multiple touchpoints 42 B2B 42 Vistaar 42 corporatewide 41 Borderless Networks 41 rigor relevance 41 Iasta 41 upselling 41 Inatech 41 searchandising 41 Lepeak 41 Superior Customer Experience 41 premiumisation 41 Adecco RPO 41 Interaction Analytics 41 Milagrow 41 Neolane 41 CIOs 41 SOA 41 BPMS 41 Inclusive Growth 41 Inventory Optimization 41 Exensys 41 Wipro BPO 41 eTailers 41 midmarket 41 innovativeness 41 integrates predictive analytics 41 Brand Positioning 41 Workforce Optimization 41 Performance Blueprints 41 eRetail 41 derisk 41 Agile BI 41 performance indicators KPIs 41 Healthy Ambition 41 Darryl Demos 41 Customer Retention 41 Karen Quintos 41 DaaS 41 B2B marketers 41 B2C 41 assyst 41 PCMH model 41 Rackonomics 41 Value Chain 41 Mark Vigoroso 41 La Voca 41 Triple Bottom Line 41 Supply Chain Process 41 ServiceFlow 41 Predictix 41 oriented architectures 41 Argility 41 PlanView Enterprise 41 Service Oriented Architecture SOA 41 Balanced Scorecard 41 Customer Relationship 41 Vineet Nayar CEO 41 SAP BusinessObjects portfolio 41 continually innovates 41 CubeTree 41 Demand Chain 41 SCRM 41 premiumization 41 ERP 41 ABFSG 41 Emnos 41 COPC certification 41 core competency 41 Clubcard loyalty 41 multidomain MDM 41 Enabler Wipro 41 SYSTIME 41 SAP 41 IBM Smarter Planet 41 Mercury BTO 41 BusinessEdge 41 CommLab India 41 Qatarization 41 Quofore 41 eGovernance 41 profit maximization 41 Service Oriented Architectures 41 enterprisewide 41 BankFusion 41 eVergance 41 Acquity Group 41 Supply Chain 41 Arketi 41 BFSI vertical 40 Business Objects EIM 40 Truecount 40 Borderless Networks architecture 40 Menasa 40 LeadLife 40 eZCom 40 measurable ROI 40 Emiratization 40 Omniture Merchandising 40 client centricity 40 touchpoints 40 Pathlore 40 Ed Dupee 40 consultant Harish Bijoor 40 Customer Relationships 40 strategy summarization 40 Induslogic 40 Arvind Singhal chairman 40 Agile methodologies 40 Multichannel Marketing 40 workforce optimization WFO 40 Customer Service 40 iTOPS 40 Siebel Analytics 40 IBM WebSphere Commerce 40 Aberdeen AXIS 40 BI 40 Aryaka 40 Retalix Loyalty 40 Ci Pipeline 40 departmental silos 40 Terry Terhark CEO 40 predictive analytics 40 Six Sigma methodology 40 CSPs 40 Experiential Marketing 40 eService 40 Ashu Roy Chairman 40 continually innovate 40 WellQuest 40 RewardsNOW 40 DFSS 40 CXOs 40 Application Lifecycle Management 40 proactivity 40 Lean Transformation 40 Jeitosa 40 Newgistics SmartLabel 40 continual improvement 40 NEC UNIVERGE# 40 competitive differentiator 40 Infosys BPO 40 Fabmall 40 BIMTECH 40 Empathica 40 Danube BUILDMART 40 AdSpace 40 Empirum 40 transformational diplomacy 40 SAP NetWeaver BW 40 shareowner value 40 EDA# 40 Dynamic Decisioning Solution 40 resellers integrators 40 THE SHACK 40 HCL Axon 40 Marketmax 40 unified communications 40 PWeR 40 DigiPoS 40 QITCOM 40 ITIL v3 40 multibrand strategy 40 Supply Chain Optimization 40 Axios Systems 40 ITES BPO 40 Profitability 40 Ivalua 40 Axsium 40 Six Sigma 40 IMPAQT 40 Partner Enablement 40 WOTs 40 Render Films 40 StreamServe Sustainability Program 40 Comverse ONE 40 Customer Interaction Management 40 E Invoicing 40 Talent Management 40 FlexSelect Architecture 40 Ciena FlexSelect Architecture 40 CSR 40 Ms. Ahrendts 40 Unwired Enterprise strategy 40 competitive differentiators 40 glocal 40 Loyalty Lab 40 IPsoft 40 BusinessManager 40 measurability 40 Greg Swick 40 Jive SBS 40 multi touchpoint 40 Customer Care 40 BestShoring 39 merchandise assortments 39 Net Promoter 39 technologic innovation 39 Clienteling 39 CSRs 39 KPI 39 KnowledgeBase.net 39 REDcard Rewards 39 RelQ 39 eDetailing 39 BMC Remedy IT 39 SureWaves 39 ResponseTek 39 SAP PartnerEdge 39 Supply Chain Visibility 39 Brooks Eckerd acquisition 39 Megastores 39 RapidResponse 39 nearshore outsourcing 39 Islam Hadhari Civilisational Islam 39 Convergys Rating 39 SKU rationalization 39 AberdeenGroup 39 multitier 39 StorePerform 39 B#B#C 39 allwords sm 39 Management TQM 39 Reflexis 39 SMBs 39 Strativity 39 BelTek 39 AML RightSource 39 Econiq 39 Oracle Siebel CRM 39 Knoa 39 Buildmart 39 EDS Agile 39 Ipsos Vantis 39 Echopass 39 Innoveer 39 consumerization 39 Employee Surveys 39 CEBP 39 Vendor Managed Inventory VMI 39 Neocase CS 39 Enterprise Architecture 39 commoditisation 39 HR BPO 39 Ketera 39 Sales Enablement 39 Adaptive Infrastructure 39 eLogic 39 Zafin Labs 39 sustainability 39 PressPass How 39 Application Modernization 39 Supply Chains 39 Coremetrics LIVEmail 39 productisation 39 CRM SFA 39 Bluespring BPM Suite 39 ACORD Standards 39 excellence 39 offshorers 39 ILOG BRMS 39 Charisma #:# 39 XSell 39 Borland ALM 39 ITC Infotech 39 Sage CRM SalesLogix 39 Cliff Conneighton senior 39 Brent Kleiman SVP 39 added Silvasan 39 Professionalism 39 Consero 39 eTransformation 39 CitiXsys 39 OSS Transformation 39 Metreo 39 TrueDemand 39 Kanbay 39 iCentera 39 Prahalad 39 Rob Garf 39 Vcommerce Enterprise 39 Digital Tempus 39 Mindlance 39 Motti Tal 39 MarketLive platform 39 i2 MDM 39 Wegmans Whole Foods 39 YASH Technologies focuses 39 eBizNET 39 KnowTia 39 Supplier Relationship Management 39 Iteamic 39 SSPA STAR Awards 39 simplification standardization 39 Yuchun Lee 39 Delivery Architecture TPSDA 39 ERP SyteLine 39 Mercent Performance 39 B2C marketers 39 uReach 39 architecture SOA 39 EFQM Excellence Model 39 Vendor Relationships 39 differentiators 39 Corporate Responsibility CR 39 Neocase Software 39 DynaTek 39 CustomerCentric Selling ® 39 SOAs 39 iSource 39 SDPs 39 Healthnotes Connect 39 Creating Shared 39 Partnered Brands 39 arcplan 39 Rodney Kuhn Envision 39 ACSI methodology 39 Apptio 39 MarketBridge 39 EDA# vision 39 application integration EAI 39 eSCM 39 ERP SCM 39 Mahindra Satyam BPO 39 TouchPoints 39 Varicent SPM 39 CMDB 39 Identify AppSight 39 meBANK 39 webMethods Portal 39 Josh Bersin 39 Fadi Ghandour founder 39 Demandware eCommerce Platform 39 Siebel CRM 39 PayPilot 39 Sales Workstyle Management 39 Profitable Growth 39 BPM implementations 39 efficiencies 39 Cognizant 39 Actionable Analytics 39 Operational Efficiency 39 Lean Six Sigma 39 Customer Centria 39 RiskTech 39 GRCM 39 Infogain 39 CaseStack 38 mBanking 38 maximize ROI 38 CashTech 38 Discounter 38 IT 38 whitepaper discusses 38 Softlab 38 delivers actionable insight 38 Maturity Assessment 38 Wi5 38 Six Sigma Lean 38 Rightshore ® 38 IBM Cognos BI 38 EIPP 38 Shiv Nadar Chairman 38 SafetyIMPACT 38 maximizes ROI 38 Teradata Relationship Manager 38 Nael Salah Managing Director 38 LeadForce1 38 MCIF 38 Xinify 38 HP BTO 38 RealDialog 38 worksite wellness programs 38 Reichheld 38 Infor CRM 38 DOOH advertising 38 Talent Acquisition 38 Transworks 38 Tiger Tyagarajan COO 38 datawarehousing 38 CoEs 38 Agile methodology 38 Supply Chain Excellence 38 Pegasystems BPM 38 emiratisation 38 PREMIA 38 BurstPoint 38 Constellation.2 38 Teleopti CCC 38 LogicTools 38 MicroStrategy COO Sanju Bansal 38 Consona 38 Merchandise Optimization solutions 38 MyNetonomy 38 HTMT 38 SumTotal deploys mission 38 Omanisation 38 Ownership Experience 38 Omniture Insight 38 Oki Electric satisfies 38 quadplay 38 business.â € 38 Spectramind 38 Intellibank 38 Customer Churn 38 Qatarisation 38 eTOM 38 Agentek 38 PartnerONE 38 behavioral targeting 38 LEAN Six Sigma 38 Marco Pacelli 38 Enhance Customer 38 Tim Lybrook AOTMP 38 Isotrak 38 PLM implementations 38 CRM Buyer 38 Johnston McLamb 38 Homeshoring 38 TLM Assessment 38 Concentri ® 38 Panorama NovaView 38 agriculture Usakowski 38 Relationship Marketing 38 ITIL v2 38 SalesLink 38 Hariyali Kisaan Bazaar 38 Technology Optimization BTO 38 Hugh McKellar editor 38 shopability 38 Zencke 38 ICICI Infotech 38 Rightshore 38 pureplay 38 financial consolidations dashboarding 38 gamification 38 Symphony Metreo 38 Bullhorn continually 38 KPOs 38 StoreLine 38 salesforce.com S3 38 e4e 38 Scott Langdoc 38 Emiratisation 38 Behavioral Insider 38 Marlabs 38 ADIBADIB 38 Siemens LifeWorks 38 InterQuad 38 vertical integration 38 MaaS Impact 38 AbsolutData 38 BI standardization 38 Capgemini Consulting 38 SupportPoint 38 dmEDGE 38 Consumerization 38 TBR believes 38 CIO 38 Erik Masing CEO 38 Customer Interaction 38 Infohrm 38 vCustomer 38 software visit http:/www.borland.com 38 innovating 38 Interwoven ECM 38 Savista 38 Raqmiyat 38 MomentumSI 38 CRM Excellence 38 DW BI 38 SourceRight 38 Smarter Planet 38 suite BPMS 38 personalized medicine 38 Prathivadi 38 Predictive analytics 38 Identity Metasystem 38 YCD RAMP 38 TradeStone Merchandise Lifecycle Management 38 BUILDMART 38 Alex Dayon 38 Acceller 38 MyBusiness 38 Enterprise Provisioning 38 iMRO 38 B BBEE 38 Touch Clarity 38 Halogen eLearning Manager 38 XPIENT 38 findability 38 CEO Greg Gianforte 38 Tavant 38 Neocase FR 38 eCOST 38 Success Metrics 38 Onboarding 38 balanced scorecards 38 E2e 38 Kevin Ertell 38 eBilling 38 ownership TCO 38 OpenSMA 38 VoC 38 eCRM 38 Anjan Lahiri 38 Lean Thinking 38 Marketing Effectiveness 38 holistic approach 38 Customer Experiences 38 ROI metrics 38 IBM Daksh 38 BroadVision eMerchandising 38 CCPM 38 Vyas Giannetti Creative 38 ToolsGroup 38 andservice 38 Business Processes 38 Uplift Optimizer 38 LeanSigma 38 Mercury BTO Enterprise 38 Cramer6 OSS Suite 38 Conscious Capitalism 38 eCommerce 38 SME 38 ecomagination initiative 38 disciplined acquisitive 38 QoE 38 CXPA 38 multibranding 38 BrightWave 38 MarketSoft 38 inventory shrinkage 38 Reliable Graphics 38 MTOSI 38 multibranded 38 Performance Improvement 38 Savvy marketers 38 predictive analytic solutions 38 Consona CRM 38 Borland Tempo 38 planningIT 38 BCDR 38 make.believe 38 SMBology 38 UNIVERGE# 38 SalesWorks 38 executional 38 Co opetition 38 derisking 38 reengineering 38 WFO 38 Think Eco Logical 38 SOA Governance 38 Strategic Imperative 38 REALChecking 38 Neocase 38 TBMS F 38 SalesView 38 iGS 38 PETER PASSI covers 38 ERP implementations 37 Trianz 37 Celstream 37 Strategic Sourcing 37 eprocurement 37 Duncan Angove 37 MICROS Retail 37 Vcommerce 37 vendor agnostic 37 Cloud computing 37 HP Converged Infrastructure 37 VendorPoint 37 Strategy Execution 37 REDTAG 37 Cordys 37 ePowerCenter 37 increasingly commoditized 37 Rolleigh 37 Lean Startup 37 DevOps 37 synergy potentials 37 Medallia 37 Customer Centered 37 Efma 37 Managed Services 37 1KEY BI 37 Observation Checklist 37 Turnaround Plan 37 Optimized Computing 37 XIUS 37 MindFireInc 37 segmentation 37 orientated architecture SOA 37 hyperconnectivity 37 Acceleron scientific 37 Techwave 37 metadata repositories 37 SilverSword 37 CA Clarity 37 Drishti Soft 37 TechM 37 multinational corporations MNCs 37 OrderGroove 37 Zenger Folkman 37 ChannelAdvisor Complete 37 Adjoined 37 Balanced Scorecard methodology 37 Cotshott 37 competencies 37 Bazaarvoice 37 SuccessFactors BizX Suite 37 differentiating factor 37 PeopleDeals 37 PartnerAdvantage 37 SOA Middleware 37 Inktel 37 AgreeYa 37 Stratigent 37 ITIL 37 RIS LeaderBoard 37 RelayWare 37 XSell platform 37 BPO 37 Amadesa 37 BELECTRIC 37 JunctionMCR 37 Application Lifecycle 37 Novell WorkloadIQ 37 Assistant Merchandiser 37 TurnTo 37 Profitect 37 Partner Relationship Management 37 Salesnet 37 VCE Vblock 37 tibbr 37 Customer Loyalty Program 37 Vovici 37 Inovisworks 37 Intesource 37 Rusted railings 37 RFID implementations 37 IWMS 37 Tally Solutions 37 DSES 37 Ghalimi 37 nGenera CIM 37 Rural UniFi initiative 37 ARIS Toolset 37 generationE 37 Accurum 37 XIAM 37 core competences 37 Netscaler 37 DS PLM 37 IDS Softwares 37 Customer Lifecycle Management 37 Brand Activation 37 exemplifies SYSPRO ongoing 37 mCRM 37 Ecquaria 37 Escalate Retail 37 Andrew Gamm 37 LetterMark email 37 BWIR 37 Intellect BPS 37 midtier 37 NICE SmartCenter suite 37 B2E 37 Nipun Mehrotra 37 ETO manufacturers 37 Shell Transource 37 Note UGS NX 37 #i.# 37 WFO suite 37 Appnomic 37 WebiMax 37 TMMi 37 commoditization 37 Emptoris Sourcing 37 Ebusiness 37 Actionable Strategies 37 GTME 37 Active CMDB 37 BMC ITSM 37 organizational structure 37 Application Outsourcing 37 use Hackett empirically 37 YCD Multimedia 37 QuantiSense Playbooks 37 continuously innovating 37 Ignite Mudra 37 Mudra MAX 37 MXC architecture 37 Cendant TDS 37 JobBOSS 37 Lectra Fashion PLM 37 Entrepreneurial Mindset 37 InStranet 37 7thOnline 37 DemandBetter 37 PeopleMetrics 37 FS SBU 37 Virtuosant 37 Claraview 37 salesforce 37 Workstyle 37 Proclivity 37 SOX compliance 37 SupplyWEB 37 strategic 37 Engagement Mapping 37 RapidSure 37 SiteCatalyst 37 Invodo 37 clientsâ € ™ 37 DriveSync 37 UCaaS 37 BFSI segment 37 SageCRM.com 37 PrePay Solutions 37 Balanced Scorecards 37 Apex unleashes 37 b#b#dot# 37 Bobby Yazdani chairman 37 Yalmaz Siddiqui 37 Brussin 37 Tribold 37 Customer Feedback 37 KPO 37 Operational Effectiveness 37 IdM 37 Lean Sigma 37 Project Bluephone 37 Cerebyte 37 BankWorld 37 CMMI 37 TQM 37 referenceable 37 BICG 37 Hitachi Consulting 37 Optimost 37 Progressive Core Values 37 hypermarket format 37 multichannel retailing 37 Assetlink 37 IGEFI 37 Rapidigm 37 visit Target.com hereforgood 37 ShoppingTrip# 37 Pricester 37 Trissential 37 Journyx ProjectXecute 37 Accenture Avanade 37 WOM 37 Oblicore Guarantee TM 37 DSODSO 37 Fusion Middleware 37 UTOPY SpeechMiner 37 CareKey 37 Dynamic Infrastructures 37 Jim Bengier global 37 System Integrators SI 37 E tailers 37 stakeholder engagement 37 SellCast ™ 37 Micromuse Netcool 37 Mats Lederhausen 37 ConJoin Group 37 differentiation 37 Sopra Group ambition 37 profi tability 37 Avaya GlobalConnect 37 SpeedFC 37 Stevi B 37 BestShoring TM 37 Bahrainisation 37 Client Retention 37 incentivisation 37 agile methodologies 37 BPO ITES 37 Unwired Enterprise 37 AMPower SALES 37 salesforce automation 37 Vtrenz 37 Avanade 37 analytics 37 Dubai Quality GroupDubai 37 Travelclick 37 intrinsic motivators 37 OnTarget 37 Thomson NETg 37 Mitchell Klipper 37 + Gale www.siegelgale.com 37 SofTechnics 37 cart abandonment 37 Cognisco 37 Analytic Insight 37 BI Competency 37 RightNow CRM 37 DemandStream 37 Aspect EnsemblePro 37 Redscout 37 Ivan Szeftel president 37 OBIEE 37 InfrasoftTech 37 Alnova 37 Dr Nagappan Arunachalam 37 Odenza 37 RAROC 37 TRIOLE 37 Entrepreneurialism 37 jointness 37 Seratel 37 coopetition 37 Fiorano ESB 37 RightNow 37 metrics 37 PlanView 37 representatives CSRs